Navigating Challenges in Physiotherapy: A Journey of Leadership, Innovation, and Adaptability

Founder of ClinicDash Mike Major shares his incredible journey, lessons learned and challenges overcome in the first of this four part exclusive. In this compelling series, we delve into Mike's transformative journey from a military background to becoming a visionary leader in healthcare.

Mike shares his experiences of overcoming numerous challenges, from initial frustrations with commission-based payment models to the complexities of managing clinic operations. He reflects on his time working at a clinic with a fragmented operational structure and discusses the critical learning moments that shaped his leadership philosophy.

We explore a pivotal projects where Mike was tasked with opening six new clinics simultaneously, focusing on service, experience, communication, and teamwork. However an an unexpected shift in provincial funding leading to massive layoffs, and a significant reevaluation of the business model.

Mike's ability to adapt and lead through this crisis underscores his resilience and strategic acumen.

Mike reveals the lessons learned from his military training and how they influence his approach to leadership, ultimately guiding him to create a more sustainable and ethical physiotherapy practice.

This series is an inspiring testament to the power of adaptability, leadership, and the relentless pursuit of aligning professional practice with personal values. a significant reevaluation of the business model.

For full show notes visit katemarkland.com