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Making Informed Hiring Decisions: The Key to a Thriving Practice

askkate privatepracticeskills Jul 31, 2023

Running a successful practice goes far beyond just treating patients and maintaining a steady flow of appointments. As a practice owner, you have a unique opportunity to shape the future of your organisation and ensure its long-term profitability and impact. One of the most critical aspects of this process is making informed hiring decisions.

In this article, we'll discuss why it's essential to pause, assess your practice's needs, and design specific job descriptions before rushing into the hiring process.

1. Understanding Profitability

Before you consider bringing in new staff, it's crucial to understand where your practice's profitability is coming from. Analyse your financials and identify the most lucrative services or procedures. This data will help you determine whether hiring is necessary to accommodate demand or if there are other ways to optimise your practice's operations. Being mindful of profitability allows you to invest in areas that yield the highest returns, leading to a more sustainable and successful practice.

2. The Pitfall of Low-Value Work

A common challenge many medical practices face is accepting low-value insurance work. Such work can drain resources without providing adequate financial returns. Take the time to evaluate the impact of these services on your practice's profitability and efficiency. If possible, consider shifting your focus towards high-value services that align with your practice's goals and have a more substantial impact on your bottom line.

3. Restructuring for Efficiency

As you evaluate your hiring needs, consider the possibility of restructuring your practice's operations. This might involve streamlining processes, leveraging technology, or redistributing responsibilities among existing staff. Such restructuring can lead to increased efficiency, potentially reducing the need for additional hires and optimising your resources.

4. Defining the Role

If it is determined that a new hire is required, creating a precise job description is an essential step before commencing the hiring process. Clearly outline the specific responsibilities, qualifications, and skills required for the position. This not only attracts candidates who are the right fit for the role but also ensures that you are hiring someone who can contribute effectively to your practice's growth and success.

5. Quality over Urgency

Resist the temptation to hire someone immediately just to fill a vacancy. Instead, prioritise quality over urgency. Take the time to find the right person who aligns with your practice's values and long-term objectives. Hiring the right candidate will contribute significantly to your practice's overall success and foster a positive and productive work environment.

6. Balancing Life and Work

Hiring decisions not only impact the practice but also affect the existing staff's workload and work-life balance. By taking the time to assess your hiring needs carefully, you ensure that the workload remains manageable and balanced, leading to improved job satisfaction and the overall well-being of your team.


In conclusion, pausing and carefully considering your hiring decisions are vital steps for any practice seeking long-term success. Understanding your practice's profitability, defining the role you want to fill, and avoiding low-value work are all crucial factors in this process. By focusing on quality and potential restructuring, you can optimise your practice's efficiency and effectiveness, positioning it for growth and prosperity in the competitive healthcare landscape.

Remember, making informed hiring decisions is an investment in the future of your practice and the health and well-being of yourself, your patients and staff.

The Health-prenuers Guide

Coming Soon!

I'm on an exciting journey with my book, taking it back to the good old days when books were served up in newspapers, piece by piece. I'm crafting circa 500 words a day and sharing it with all of you.

Now, this book is for you if you've ever had a brilliant idea or a vision for your own healthcare business or perhaps you want to revitalise your existing service, but you're stuck, not sure how to confirm if there's a market for your idea or how to bring your vision to life.

Let's embark on this journey together